Our leather comes from certified tanneries and is assessed in independent laboratories as well as through our own quality controls. All materials comply with European regulations and are processed only by certified partners who guarantee fair working conditions.

Our models come in different cuts, which are indicated in the product description. To help you choose the right size, we also recommend consulting our size chart, which provides detailed information on length and fit.

Yes, we offer a repair service to ensure the longevity of your shoes. Depending on the model, this may include resoling and other repairs. Whether a sneaker can be resoled depends on the sole construction. Our specialists examine each shoe individually. You can order repairs directly in our stores or by mail. Please allow up to two months for completion.

To keep shoes looking their best for a long time, three steps are crucial: cleaning, caring for, and protecting. Dirt is removed with a brush, the leather is treated with the appropriate product depending on the material, and regularly protected from moisture with waterproofing spray. Shoes should never be dried directly next to radiators and need time to release moisture after wear.

Unsere Schuhe werden mit grösster Sorgfalt gefertigt und unterliegen strengen Kontrollen. Sollte es zu so einem Fall kommen, wird jede Situation individuell geprüft, denn Kundenzufriedenheit hat oberste Priorität. Zusätzlich zur gesetzlichen Gewährleistung in der Schweiz bietet der Reparaturservice Unterstützung weit über die Garantiezeit hinaus, damit ein Lieblingsschuh so lange wie möglich getragen werden kann.

Yes. The insole made of Cambrelle or PU foam with dual-density shock absorber and microfiber lining is removable in all models.

Yes. The models are recognized as medical devices and can be reimbursed through health insurance or accident insurance, provided a corresponding prescription is available. The products are sold exclusively through our specialist retailers.

Yes. The models can also be ordered as a self-payer, for example, if your insurance only covers two pairs per year and you need an additional pair, or if you want to wear Künzli Protect shoes prophylactically.

Künzli Ortho® shoes are designed for medical requirements and indications and feature two longer stays on the medial and lateral sides. Künzli Protect shoes have one stay on each side and are robust everyday and work shoes. They are also often used as preventative shoes and offer stabilizing and muscle-activating properties.

Yes. Many models can be resoled or repaired. Whether a repair is possible depends on the specific model and condition of the shoe. Please contact our orthopedic specialist retailers for more information.

We deliberately choose leather because it's a natural product with unique properties. It's breathable, durable, and develops a unique patina over time. Since leather is a byproduct of the food industry, we're also contributing to the wise use of valuable resources.